Terms & Conditions
Welcome to EMPIRE WHOLESALE. These Terms & Conditions govern your access to and use of our website empirewholesale.ae and our wholesale eCommerce services. By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
About the Company
Empire Wholesale is a UAE-based wholesale eCommerce business providing sourced products for bulk and wholesale purchase through its online platform. Our services are intended strictly for business-to-business (B2B) customers.
Eligibility & Account Registration
Our website and services are intended for users 18 years of age or older.
Customers may be required to create an account to access wholesale pricing or place orders.
You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate accounts that provide false or misleading information.
Products & Availability
All products listed on the website are offered subject to availability.
Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.
Pricing & Payment
All prices displayed on the website are wholesale prices unless stated otherwise.
Prices are subject to change without prior notice.
Payments must be made in full before order processing unless otherwise agreed in writing.
We use secure third-party payment gateways for transaction processing.
Empire Wholesale is not responsible for payment gateway errors or delays beyond our control.
Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to accept, reject, or cancel any order at our discretion.
Order confirmation will be provided once payment is successfully received and verified.
In the event of order cancellation, any eligible refunds will be processed according to our refund policy.
Shipping & Delivery
Delivery timelines are estimates and may vary due to logistics, customs, or external factors.
Shipping costs, duties, and taxes (if applicable) are the responsibility of the buyer unless otherwise specified.
Risk of loss passes to the buyer upon dispatch of goods.
Returns, Refunds & Exchanges
Wholesale orders are generally non-refundable and non-returnable, unless products are defective or incorrect.
Any issues must be reported within 3 days of delivery.
Approved refunds or replacements are subject to inspection and verification.
Refund policies may vary depending on product category and supplier terms.
Use of Website
You agree not to:
Use the website for unlawful purposes
Interfere with website security or functionality
Copy, distribute, or misuse website content without permission
Attempt unauthorized access to systems or data
Violation of these terms may result in account suspension or legal action.
Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of EMPIRE WHOLESALE and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
You agree to indemnify and hold harmless Empire wholesale its directors, employees, and partners from any claims, losses, or damages arising from your use of the website or violation of these Terms & Conditions.
Limitation of Liability
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Company Name: Empire Wholesale
Email: sales@empirewholesale.ae
Address: United Arab Emirates