Privacy Policy

At Empire Wholesale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website empirewholesale.ae.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information

  • Full name

  • Business name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account login details

Business & Transaction Information

  • Wholesale orders and purchase history

  • Payment-related information (processed securely via third-party providers)

  • Communication records

Technical Information

  • IP address

  • Browser type and device information

  • Website usage data and cookies

How We Use Your Information

We use the information collected to:

  • Process and fulfill wholesale orders

  • Manage customer accounts

  • Communicate order updates, inquiries, and support requests

  • Improve our website, products, and services

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory requirements

We only collect and use information that is necessary for business operations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

  • Trusted service providers (payment gateways, logistics partners, IT services)

  • Legal authorities when required by law

  • Business partners strictly for order fulfillment and service delivery

All third parties are required to maintain confidentiality and data protection standards.

Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

While we take reasonable steps to secure data, no online transmission or storage system can be guaranteed 100% secure.

Data Retention

We retain personal and business information only for as long as necessary to:

  • Fulfill business purposes

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion of data (subject to legal requirements)

  • Withdraw consent for marketing communications

Requests can be made by contacting us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review their privacy policies.

Children’s Privacy

Our services are intended for business users only. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Company Name: Empire Wholesale
Email: sales@empirewholesale.ae
Address: United Arab Emirates